Current Status: Open Tuesday and Thursday Afternoons for Computer Use, Other Programs Online

Following careful practices required to promote the health and safety of community members and staff, we are opening the Learning Exchange for computer access only every Tuesday and Thursday afternoon.

In-person computer drop-in sessions:

In-person computer drop-in sessions on Tuesday and Thursday afternoons follow these guidelines:

  • Each afternoon will have two sessions, one at 1-1:45 p.m. and another at 2:15-3 p.m.
  • A maximum of 7 people will be allowed into each session on a first-come, first-serve basis.
  • We encourage community members to arrive 15 minutes before a session to check in.
  • Other than computer access, there will be no other programming or services available, including computer workshops.
  • Due to time constraints and limitations due to physical distancing, we are unable to offer advanced tech help. For advanced tech help, go to the online or in-person Tech Cafés. Access details below.

See a summary of our full safety plan here.

Online activities:

  • Virtual Tech Cafés
    On Tuesday between 10:30 and 12:30 p.m. or Thursday between 1:30 to 3:30 p.m. click this link to start a session or call this phone number: (778) 907-2071.
  • English Conversation Program (ECP), Dance & Learn and Sing & Learn sessions
    For more information, email or leave a voicemail at 604-822-6169.
  • Virtual Drop-In activities.
    For more information, email or leave a voicemail at 604-827-2772.

For announcements about these and other programs and activities:

Except when onsite, Learning Exchange staff are working from home and can be reached by email, here. Please don’t hesitate to contact us.

UBC is committed to Downtown Eastside communities and will re-open the Learning Exchange to more programs as soon as it is safe to do so. Keep an eye on this page for new announcements. For general updates about UBC, watch this page.

We know this is a challenging time for everyone. Here are some links related to the DTES that you might find helpful:

City of Vancouver:

Downtown Eastside:

  • LinkVan app, a mobile app showing the current status of community services.

First Nations Health Authority:

British Columbia Centre for Disease Control:

Government of British Columbia:

Last updated: Oct. 6, 2020